CUSTOMER CASE
How does the diversification of payment solutions strengthen LD Medical's business?
ACTIVITY
B2B
Health
E-commerce
USE FINTECTURE
- - Fintecture Immediate Transfer
- - Smart Transfer
- - Payment by link
Result
- 25% increase in the average shopping basket with the immediate transfer
- Acceleration of the payment process
LD medical was founded in 1920. Since then, it has evolved into a pure player specializing in medical supplies (syringes, needles, compresses, examination drapes, etc.) with a catalog of 2,000 product references. A major player in the sector with recognized expertise, LD Medical is active in France and works with numerous healthcare professionals (GPs, specialists, nurses, etc.) and companies.
Challenges: accelerate the payment process by digitizing dedicated solutions
Before implementing the Fintecture payment solutions, LD Medical used traditional payment methods: credit card, bank transfer and check.
The pure player had to find an innovative payment solution in order to offer it to its customers who were still paying on receipt of invoices. This situation generated a significant amount of reminder work for the accounting teams and posed a risk to the company's cash flow.
Fintecture's global payment offer meets LD Medical's challenges.
"It had become essential to modernize and diversify our payment solutions on the one hand, and on the other hand, to offer our customers a system that allows them to pay their bills faster and more easily."
Isabelle Dupont, secretary at LD Medical
Solutions: a payment portfolio adapted to online and remote uses
LD Medical has been using our Immediate Transfer (for its e-commerce site) and Link Payment (for distance selling), and for two months now our Intelligent Transfer which automates bank reconciliation.
Immediate transfer
LD Medical Benefits:
- Modernization of the payment process for online checkout ;
- Ultra simple installation Fintecture plugin in the CMS Prestashop.
When an LD Medical customer uses the FintectureImmediate Transfer, they are redirected to their banking application to validate the transaction. The operation is secure, with no transfer of bank details. The immediate transfer is irrevocable and payment authorization from the payer's bank is immediate: LD Medical can send orders directly to its customers.
Benefits for healthcare professionals :
- Circumventing payment limits by CB ;
- Faster ordering without creating a supplier RIB.
Payment by link
LD Medical Benefits:
- Streamlining and simplification of remote payment thanks to an invoice link sent by email or SMS to professionals previously paying upon receipt of invoices;
- Acceleration of the payment process.
Health professional benefits:
- Smooth and intuitive payment experience.
Smart transfer
LD Medical Benefits:
- Automation of the bank reconciliation process process;
- Time saving for accounting teams.
Health professional benefits:
- Fast and secure payment with a personalized IBAN ;
- Easy to use.
Results: Faster payments and smoother processes
Isabelle notes that: "The integration of the Fintecture solution into our CMS was very quick. The use of the Fintecture console is also easy and does not require any particular training because everything is very intuitivebefore concluding: "The monitoring tools are also efficient and allow us to have a clear vision of the status of our payments."
- 115 euros : average shopping basket with Immediate Transfer (versus 92 euros with CB);
- Nearly 35,800 euros worth of orders paid with Immediate Transfer since the solution was activated.
Since LD Medical has been using Fintecture payment methods, payments are made more quickly and customers have quickly adopted the solutions according to their needs.
"Intelligent Transfer makes bank reconciliation work much easier and faster, and automating transfers to LD Medical's bank account saves us a considerable amount of time."
Isabelle Cholet, accounting manager at LD Medical
25%
Increase average basket size with Immediate Transfer
USE CASE
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our e-commerce solution
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