LD medical was founded in 1920. It has since evolved into a pure-player specializing in medical equipment (syringes, needles, compresses, examination drapes, etc.), with a catalog of 2,000 product references. A major player in the sector with recognized expertise, LD Medical is active in France and works with numerous healthcare professionals (GPs, specialists, nurses, etc.) and companies.
Challenges: accelerate the payment process by digitizing dedicated solutions
Before implementing the Fintecture payment solutions, LD Medical used traditional payment methods: credit card, bank transfer and check.
The pure-player needed to find an innovative payment solution to offer to its customers who were still paying on receipt of invoices. This situation generated a considerable amount of reminder work for the accounting teams, and put the company's cash flow at risk.
Fintecture's global payment offer meets LD Medical's challenges.
It had become essential to modernize and diversify our payment solutions on the one hand, and on the other, to offer our customers a system that would enable them to pay their bills faster and more easily.
Solutions: a payment portfolio adapted to online and remote uses
LD Medical has been using our Immediate Transfer (for its e-commerce site) and Link Payment (for distance selling), and for two months now our Intelligent Transfer which automates bank reconciliation.
Immediate transfer
LD Medical Benefits:
- Modernization of the payment process for online checkout;
- Ultra-simple installation of the Fintecture plugin in Prestashop CMS.
When an LD Medical customer uses the FintectureImmediate Transfer, they are redirected to their banking application to validate the transaction. The operation is secure, with no transfer of bank details. The immediate transfer is irrevocable , and payment authorization from the payer's bank is immediate: LD Medical can therefore send its customers' orders directly.
Benefits for healthcare professionals :
- Circumventing CB payment limits;
- Faster ordering without having to create a supplier RIB.
Payment by link
LD Medical Benefits:
- Streamline and simplify remote payment with an invoice link sent by e-mail or SMS to professionals who previously paid on receipt of invoices;
- Speed up the payment process.
Health professional benefits:
- Smooth, intuitive payment experience.
Smart transfer
LD Medical Benefits:
- Automate the bank reconciliation process;
- Time-saving for accounting teams.
Health professional benefits:
- Fast and secure payment with a personalized IBAN ;
- Easy to use.
Results: Faster payments and smoother processes
Isabelle notes that: "Integrating the Fintecture solution into our CMS was very quick. Using the Fintecture console is also easy and requires no special training, as everything is very intuitive," before concluding: "The monitoring tools are also effective and give us a clear view of the status of our payments."
- 115 euros: average shopping basket with Immediate Transfer (versus 92 euros with CB);
- Nearly 35,800 euros worth of orders paid with Immediate Transfer since the solution was activated.
Since LD Medical has been using Fintecture payment methods, payments are made more quickly and customers have quickly adopted the solutions according to their needs.
Intelligent Transfer makes bank reconciliation much easier and faster, and the automation of transfers to LD Medical's bank account saves us a considerable amount of time.
