CUSTOMER CASE
SD Pack, innovation for the user experience
CUSTOMER CASE
SD Pack, innovation for the user experience
Result: -53% on bank charges compared to the bank card
CUSTOMER CASE
SD Pack, innovation for the user experience
ACTIVITY
B2C
B2B
Business services
USE FINTECTURE
- - Immediate transfer Fintecture
- - E-commerce solution
RESULTS
- -53% on bank charges
- Reduction of delivery times
SD Pack, expert in hazardous materials solutions
For over 20 years, SD Pack has been marketing solutions for the packaging, labelling and handling of hazardous materials. The company advises professionals to provide them with innovative products that improve the working conditions of their teams and guarantee the safety of all.
Challenge: a boss seduced by the Immediate Transfer user experience
Nicolas Creyx, President of SD Pack, discovered Fintecture when ordering service tickets on the Edenred website. At the point of collection, he was offered the option of paying by Immediate Transfer. Seduced by the ease of use and efficiency of this solution, he too wanted to offer his customers this new way of paying.
With instant transfer, SD Pack improves the user experience and can collect all payments, including those above the credit card limit. There is no risk of rejection for exceeding the authorised threshold or for technical reasons.
Solution: securely collect payments
The Rhone-Alpes company created its account for free and installed the Fintecture plugins on its e-commerce site. From now on, the SD Pack team :
- gives its customers the choice of several payment methods;
- receives payment for orders placed online via Immediate Transfer ;
- initiates a payment by sending a link to its customers via the Payment Request.
Transactions are carried out securely via strong authentication. Neither the buyer nor the merchant has to transmit any banking information.
"When I tested the Fintecture Immediate Transfer payment method, I found it very simple and effective. I was convinced and wanted to offer the concept to my customers".
Nicolas Creyx, President @SD Pack
Result: improved user experience and reduced payment costs
The use of Immediate Transfermakes the purchasing process more fluid. The payer is redirected to his banking interface. He logs in with his usual login and password, and authorizes the transaction with a single click.
For SD Pack's teams, the Immediate Transfer saves time. It is no longer necessary to send the company's RIB or track transfers to see if they have been credited. The operation is displayed as soon as it has been carried out in the Fintecture dashboard, and the order generated automatically.
The Immediate Transfer has reduced order processing times. As it is irrevocable. SD Pack can launch preparation and dispatch as soon as the customer has validated payment. The company is guaranteed to receive the funds within 24 hours.
53%
reduction in payment costs
USE CASE
Find out how our customers use
the payment request
"Instagrume reduces delivery times and facilitates rent collection with the help of the payment request".
"GreenMotorShop uses the
Fintecture payment request
for its in-store and remote sales.
and remote sales".
"With the payment request, we offer a secure solution to our customers when ordering by phone or email".
Already more than 7000 merchants trust us
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